Dispute Protection: We've Got You Covered

• No Fees, Ever
  ‍We absorb the bank's dispute penalty. You'll never pay a dispute fee—win or lose.
• We Handle Everything
  ‍Our team manages the entire process with the bank. If we need supporting details, we'll reach out—otherwise, you don't lift a finger.
• Win or Lose, You're Protected
  ‍If the bank rules in your favor, the funds are returned. If not, you simply keep moving forward—no tracking, no admin, no fees.
• Built-In Prevention
  ‍We proactively reduce disputes by:
  • Sending clear receipts and pre-charge reminders.
  • Making it easy for payers to request refunds or cancel subscriptions.
  • Setting statement descriptors that match your organization's name.

Because our incentives are aligned—we only succeed by keeping dispute rates low and win rates high—we've achieved industry-leading performance. That's why we can make dispute protection a core, free part of our service.