Failed Payments
In this Article
Failed payments can happen for a number of reasons. We help your payers resolve failed payments with one click.

The most common reasons for a failed payment are insufficient funds, expired card, incorrect cvc or the bank's security rules blocked the transaction. Here’s how we help your payers easily resolve and pay successfully.

📧 Send an email to your payer notifying them of the failed payment

💳 Link them to the checkout page to resubmit their billing information for a one-time payment

🔗 Link them to their member account login and update their payment method for a subscription payment


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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.