Offline Payments: Cash or Check

In this Article
We’ll guide you through how to enable and track cash/check payments and offer you some tips for managing these in Omella. 💵✔️

We’ve listened to your feedback! Omella’s new feature now makes it possible to track offline payments directly within the platform, so you can seamlessly accept cash or check payments. Use it to track payments for your events, concessions or dues! Create an event, receive payments in cash or by check, and mark them as paid in your Omella dashboard once they’ve been collected. It’s easy, efficient, and keeps everything organized! 💵📊

🔛 How to Enable Cash or Check Payments

  • Open the desired page
  • Click the three dots at the top right
  • Select "Pricing"
  • Toggle on "Accept cash or check payments"
  • Add instructions, such as the address or the person to whom the cash/check should be delivered.

✅ Checkout page

Preview of what the checkout page looks like for payers:

📊 Marking submissions as "Paid"

After receiving a cash or check payment, simply mark it as paid in Omella to keep your records accurate and up-to-date:

✅ How to verify payments before granting event access or distributing items:

If a submission isn’t marked as paid, a warning will appear before you can press the check-in/fulfilled (you name it!) button:

🔄 Issuing a Refund

Step-by-step guide on how to issue refunds for cash or check payments.

Need Help?

If you have any questions or need assistance enabling this option, our team is always ready to help! Reach out to us at help@omella.com, and we’ll guide you through the process.

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Omella emails a confirmation receipt on every submission. We give you the flexibility to add a custom receipt message on one page or across all of them.
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