How can I process a refund?
In this Article
Organizers can issue full or partial refunds from the dashboard by following these steps.

Follow the steps below to process a refund:

1️⃣ Click on the Submissions tab on the dashboard

2️⃣ Click on the payer’s record then the payment you want to refund

3️⃣ Click the Refund link. You can choose to refund the full or a partial amount.

📧 An automated email will be sent to the payer confirming the refund was processed.

Payers can also request a refund. View those steps here.


Up next
How can a payer request a refund?
Payers can request a refund with 1 click from their digital receipt. It’s up to you to approve or reject the request.
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What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.